Firmware Update to Version iv.v.2

Enhances the security features of the system software

Applicable Models

This data is for the following models:

  • WI-1000X
  • WH-1000XM2
  • WH-1000XM3

IMPORTANT: This file is only for utilize with the models identified. Non all models are sold in all countries.

About this download

Benefits and Improvements

  • Enhances the security features of the system software
  • Improves general operation of the headphones

Previous Benefits and Improvements

The following benefits and improvements are also included in this update.

  • Adds a role to allow the Affect sensor control to be switched betwixt Active and Inactive (WH-1000XM3 only).
    Note: In order to use this added Touch on sensor control function, you must take version Ver half dozen.0.0 (or subsequently) of the "Sony|Headphones Connect" app installed.
  • Amazon Alexa is now supported.
    Notes:
    • In gild to use Amazon Alexa with the WI-1000X or WH-1000XM2 headphones, you have to utilize "Sony|Headphones Connect" Ver. 4.0.0 or later.
    • In lodge to employ Amazon Alexa with the WH-1000XM3 headphones, you must employ "Sony|Headphones Connect" Ver. four.1.0 or later.
  • Voice guidance language choice is now supported (WH-1000XM3 only)
    Notation: In order to use alter vocalism guidance language with WH-1000XM3 headphones, yous must employ "Sony|Headphones Connect" Ver. 4.1.0 or later.
  • Optimises the headphones for Google Banana
  • Other function improvements
    Important: Installing this firmware will only make your headphones compatible with the Google Assistant.

Note: Google and Android are trademarks of Google LLC.

System Requirements

  • An Android device (V5.0 or later) or an iOS device (iOS 11.0 or afterwards)
  • An active Cyberspace connexion
  • The latest version of the "Sony|Headphones Connect" application must exist installed
  • The headphones must be connected to your Android or iOS device

File Info

File Name

  • Firmware update 4.5.2 for WI-1000X/WH-1000XM2/WH-1000XM3

File Version

  • Version 4.five.2

Release Engagement

  • 05-28-2020

Earlier You lot Start

Check the firmware version

You can bank check the firmware version equally follows.

  1. Launch the "Sony|Headphones Connect" awarding.
  2. Connect your headphones to the "Sony|Headphones Connect" application.
  3. Tap the three dots (menu push button) in the upper correct corner.

    NOTE: The device displayed on the screen depends on the device connected.
  4. Select the Version of your device shown in the Menu. This item is shown only when the device is connected.
  5. Confirm the firmware version.

Of import find

  • Do not charge the battery or turn off your headphones while downloading updates, transferring data, or updating. Doing so may cause the headphones to become unusable.
  • Do not perform the update in a location where the Wi-Fi betoken is inconsistent, such as on a train, in a place where Wi-Fi signals become congested, or almost a microwave, cordless telephone, or any other devices that use the ii.4 GHz band frequency radio waves.
  • Brand certain both devices (Android/iOS device and headphones) are fully charged.
  • Disconnect all other Bluetooth devices such every bit wearable devices or smart watches from your Android or iOS device before starting the update.

Earlier yous upgrade

  • After updating, the firmware cannot be reverted to an earlier version.
  • The update process will take approximately sixty minutes to complete. The file size is almost 3.3 MB (WI-1000X and WH-1000XM2), 3.half dozen MB (WH-1000XM3).
  • For iOS devices, brand sure to turn off the "Google Assistant" function prior to the update.
  • Depending on the radio wave surround and your Android/iOS device, it may take longer to consummate.

Download & Install

To update these headphones, follow the procedure beneath:

  • Download information from the server to the iOS device or the Android device.
  • Transfer data from the iOS device or the Android device to the headphones.
  • Execute update with the headphones.

Step 1: Install the update

  1. Launch the "Sony|Headphones Connect" application.
  2. Connect your headphones to the "Sony|Headphones Connect" application.
    • If you have never continued to the "Sony|Headphones Connect" application before, follow the instructions on the screen to connect the headphones to your Android device.
    • If you have connected to the "Sony|Headphones Connect" application before, select your headphones.
  3. The following screen will be shown when the connection has been established.
  4. If an update is applicative, "Headphone update available" will exist displayed, and you can press "More Info".
  5. Verify that "Version iv.5.2" is displayed and printing "OK" to beginning the update.
  6. In one case the download starts, information technology will automatically movement to the next screen later on the download is completed.
    Notation: When the message [Bluetooth Pairing Request] is displayed, press "Pair". The update volition resume. (Only for iOS devices)
  7. The transfer starts. It volition automatically move to the next screen after the download has been completed.
  8. In one case the transfer starts, information technology volition automatically movement to the side by side screen afterward the transfer has been completed. This volition take approximately one minute.
    Annotation: Do non charge the battery or turn off your headphones while downloading updates, transferring information, or updating. Doing then may cause the headphones to go unusable. If a disconnection bulletin is displayed, wait until information technology automatically reconnects.
  9. When the software update is completed, press "OK".
    NOTE: If the screen is not displayed, check whether the version has been upgraded in the following step.

Pace 2: Check the update was successful

Subsequently the update, confirm that the new version has been installed successfully by post-obit the steps in the [Check the firmware version] section.

If the firmware version shown is "4.5.2", the upgrade was successful.

Questions & Answers

An update mistake message appears.

  1. Press "OK".
  2. Restart the headphones (turn the ability off so on).
  3. Later that, restart "Sony|Headphones Connect" and update again.

Even though the update failed during the process, check the firmware version. If the Version is shown as iv.5.two, the firmware update was successful. If non, try the firmware update once again. You can check the version from the setting in the "Sony|Headphones Connect" application. To detect out how to check the version, become to the "Bank check the firmware version" on this page.

  • Contact Support
  • Parts & Repair